Integration of Artificial Intelligence and SAP in the Supply Chain Management of Healthcare Industry |
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| © 2024 by IJCTT Journal | ||
| Volume-72 Issue-7 |
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| Year of Publication : 2024 | ||
| Authors : Indrajit Roy Chowdhury | ||
| DOI : 10.14445/22312803/IJCTT-V72I7P118 | ||
How to Cite?
Indrajit Roy Chowdhury, "Integration of Artificial Intelligence and SAP in the Supply Chain Management of Healthcare Industry," International Journal of Computer Trends and Technology, vol. 72, no. 7, pp.131-137, 2024. Crossref, https://doi.org/10.14445/22312803/IJCTT-V72I7P118
Abstract
Technology is evolving day by day; thus, organizations and businesses must keep pace with the latest developments. In the past few years, the use of Artificial Intelligence (AI) has gained significant attention. AI in SAP-Enterprises Resource Planning (ERP) is becoming increasingly significant in the rapidly evolving Enterprise. There are a lot of existing studies available on SAP-ERP systems. However, only limited research has been conducted on examining the adoption of AI in ERP systems, particularly in healthcare management. Therefore, the goal of this research is to examine the supply chain-based inventory-sharing system in SAP-ERP using the integration of AI. A questionnaire sample of data has been taken from 379 respondents of hospital administration employees and patients from several hospitals in major cities in India using a convenience sampling technique. The result of a study shows that AI in SAP-ERP implementation systems has a positive and significant impact on the hospital management system and improves hospital management products and services. Further, the study revealed that adopting AI-driven ERP solutions helps to achieve greater efficiency in healthcare businesses and enhance their agility by reducing costs and giving them a significant edge in the competitive market.
Keywords
Enterprise Resource Planning, SAP, Supply chain management, Artificial Intelligence, and Health care systems.
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